“What we say at SUPERIOR HOME HEALTH & HOSPICE is that the patient and family are always at the center of our care,” says Pablo Martinez , operator and owner of SUPERIOR HH.
This means the patient and family make the decisions. They are in the driver’s seat, and SUPERIOR HH is there to help them through the process.
Our Team Helps
The SUPERIOR HH hospice team consists of several professionals, all working for the patient and the family:
Nurse to assess and manage pain, providing hands-on care
Social worker to offer emotional and community support, and help with financial issues and planning
Physician to collaborate with the patient’s primary physician, consult on pain and symptom management, and make house calls
Hospice aide to help with personal care, such as bathing and mouth care, and light housekeeping
Chaplain to offer spiritual support
Volunteer to help in a variety of ways
Bereavement specialist to provide grief and loss counseling
Our team members generally visit one at a time, and always on the schedule chosen by the patient and/or family. They are there to help.
“We focus on the whole patient, the whole concept, from spirituality to understanding what’s going on—and listening,” says Martinez.
Because at SUPERIOR HH, the patient and family are in control.
Help During a Difficult Time
“Hospice care provides a full complement of services that helps people through a very difficult period in their life,” says Pablo Martinez, owner of SUPERIOR Home Health & Hospice.
SUPERIOR HH provides coordinated care and offers support to patients and their families with a range of options that corresponds to their specific needs. Guided by an individualized care plan, hospice care often begins with routine home care and includes a number of specialized services.
“We give patients and their families choices about how their care is delivered, what their goals of care are, and the level of emotional, social and clinical support they want,” says Martinez.
Four Types of Care
SUPERIOR HH offers four levels of care as defined by the Medicare Hospice Benefit:
Routine home care. Most hospice care is provided at home, wherever patients call home: private residence, nursing facility or assisted living facility.
Continuous home care (Intensive Comfort Care®). When medically necessary, acute symptom management is provided wherever the patient lives by hospice staff in shifts up to 24 hours/day so the patient can avoid hospitalization.
Inpatient care. If a patient’s needs cannot be managed at home, general inpatient beds in local facilities and, in some cases, in proprietary SUPERIOR HH inpatient hospice units, provide around-the-clock hospice care to manage uncontrolled symptoms until the patient can return home.
Respite care. Limited to up to five consecutive days and nights, respite care provides a brief “respite” for the patient’s primary caregiver by admitting the hospice patient to an inpatient setting without meeting the “inpatient” pain and symptom management criteria.
At SUPERIOR HH, we make every effort to provide the best possible care to our patients and families. For this reason, we offer specialized care services, including but not limited to:
Veterans care. Veterans have unique needs at the end of life, and SUPERIOR HH staff members undergo training to understand and attend to those needs. Many of our programs are certified We Honor Veterans providers.
Music therapy. Music, in many forms, can address a patient’s emotional, cognitive and social needs.
Pet visits. Many of our hospice locations have pet volunteers whose screened, friendly pets visit with patients and provide comfort. Our inpatient hospice units also allow family pets to visit.